Stephen Bielby

I work with trade associations and membership organisations that need things to run properly, but don’t necessarily want or need a full-time hire. Most organisations I work with are juggling membership growth, events, communications and day-to-day operations. Things get busy, priorities shift, and it’s easy for key areas to become reactive rather than structured. That’s where I come in. Through Craven Business Solutions, I provide flexible, hands-on support across membership, events and operations, helping organisations stay organised, deliver effectively and maintain momentum. My work typically focuses on three areas: • Membership growth and engagement Supporting recruitment, retention and communication strategies, as well as improving how organisations use their CRM and member data. • Event delivery and coordination Planning and delivering conferences, networking events, hybrid meetings and industry events, making sure everything runs smoothly from initial planning through to delivery on the day. • Operational and business support Providing structured support with meetings, communications, and internal processes so that teams can focus on what matters most. I’ve worked closely within the heat pump and wider energy sector, supporting industry bodies through periods of growth, change and increased visibility. This has included delivering high-profile events, coordinating stakeholders and helping organisations bring structure to busy programmes of work. What clients value most